Frequently Asked Questions
Everything you need to know about our premium leather goods and services.
What kind of leather do you use for your products?
We use 100% top-grain calfskin leather sourced from world-class tanneries in Italy. Our leather is designed to develop a unique patina over time, reflecting your specific lifestyle and usage.
How long does shipping take?
Domestic orders typically ship within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or final sale items are not eligible for return or exchange.
Do your products come with a warranty?
Yes, we stand behind our craftsmanship. All Bullstrap products are covered by a limited lifetime warranty against manufacturing defects in materials and workmanship.
How do I care for my leather items?
To maintain the quality of your leather, we recommend keeping it dry and avoiding prolonged exposure to direct sunlight. You can use a high-quality leather conditioner every few months to keep the hide supple.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.